Betika Contacts in Kenya
This page lists all available ways to reach Betika in Kenya, including live chat, e-mail, phone, and official social media accounts. Support is available in English and Swahili, ensuring users across Kenya can communicate in their preferred language. Response times vary by channel, with live chat typically providing the fastest replies and e-mail queries addressed within 24 hours.
All Ways to Contact Betika
Users may need to reach out for various purposes, including account support, affiliate and partnership inquiries, media relations, marketing proposals, legal correspondence, or corporate matters. The table below outlines each available communication channel, the official contact detail, and the type of question best suited for that channel.
| Communication Method | How to Contact | What Questions to Ask |
|---|---|---|
| Live Chat | Available on the official Betika platform via the on-site chat widget | Account issues, platform navigation, deposits, withdrawals, game-related questions |
| E-mail (Customer Support) | [email protected] | General account questions, technical issues, complaint submissions |
| E-mail (Partnerships and Affiliates) | [email protected] | Affiliate programme inquiries, marketing collaborations, business proposals |
| Phone | +254 711 082 000 | Urgent account issues, verification queries, deposit and withdrawal follow-up |
| SMS | Send a message to the official Betika number | Quick queries, account access issues, balance or bet status follow-up |
| Twitter / X | @BetikaKE | Public queries, service announcements, platform updates |
| Official Betika Kenya page | General questions, promotions, platform news | |
| @betikake | Platform updates, promotional details | |
| YouTube | Betika Kenya official channel | Tutorials, how-to guides, platform feature explanations |
Betika Main Info and Office Location in Kenya
Betika is a digital platform operating in Kenya under a licence issued by the Betting Control and Licensing Board (BCLB) of Kenya, offering users a secure and regulated environment for sports betting and gaming. The platform is operated by Pevans East Africa Limited, a company incorporated and registered in Kenya. Below are the verified official contact details for the Betika Kenya office.
Official Contact Details
- Legal Entity: Pevans East Africa Limited
- Registered Address: 5th Floor, Equity Centre, Upper Hill, Nairobi, Kenya
- Phone Number: +254 711 082 000
- E-mail Address: [email protected]
- BCLB Licence Number: Publicly registered with the Betting Control and Licensing Board of Kenya
Betika Contact Number and Support Hours
The official Betika contact number is +254 711 082 000. The support team handles calls during standard business hours. For queries outside business hours, the on-site live chat and e-mail remain available options.
Betika Email Address for Specific Departments
- General Support: [email protected]
- Responsible Gaming: [email protected]
- Partnerships: [email protected]
All e-mail inquiries sent to the official Betika e-mail address are reviewed by the relevant department. Users should include their registered account details in any correspondence to facilitate a faster response.
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